Outpatient services are moving away from mailing patient satisfaction surveys and will now be surveying patients within a few days of their appointment by phone or email. This new process will provide feedback quicker, so we can make we can rapidly respond to service issues, provide prompt recognition to care providers and better adapt to changing consumer … [Read more...]
I CARE Recharge
It is time for each HMSL department to submit their stories for I CARE Recharge 2019. The deadline is January 16 and 100% participation is the objective. Each department is to submit one or two stories that depict a time or event when the I CARE Values came to life for that team. Download and email the completed form to … [Read more...]
Welcome to HMSL
Dan Newman, Vice President of Operations Beginning Jan. 21, Dan Newman, CEO of Houston Methodist Clear Lake Hospital, will transfer to Houston Methodist Sugar Land to serve as Vice President of Operations—a move that will give Dan opportunities for more operational experience and will give Sugar Land another experienced and talented executive. Dan has done a tremendous job at … [Read more...]
Stars of the Month – December
Four employees from each of the service lines (Ambulatory Surgery, Emergency Department, Inpatient Services and Outpatient Services) have been named as a “Star of the Month” in recognition for their commitment to our patients and I CARE values. These employees have been selected based on outstanding patient comments and feedback received. Each month we will alternate between … [Read more...]
Vianne Dingle is Now Manager of the Breast Care Center
Please congratulate Vianne Dingle, the new manager of the Breast Care Center! Vianne has over 13 years of experience in mammography and 17 years experience in the field of Radiology. During Vianne's two years at HMSL she has been instrumental in helping us attain multiple accreditations such as MQSA, TDSHS, and ACR. Additionally, she has been instrumental in expanding the … [Read more...]