Outpatient services are moving away from mailing patient satisfaction surveys and will now be surveying patients within a few days of their appointment by phone or email. This new process will provide feedback quicker, so we can make we can rapidly respond to service issues, provide prompt recognition to care providers and better adapt to changing consumer … [Read more...]
HMSL July HCAHPS
HMSL ends July strong with an overall HCAHPS score of 83.7, only 0.1 point away from the superior goal of 2017. As of July 31, the YTD score is 80.0 which is 3.8 points away from the superior goal. Great job! Keep up the good work! … [Read more...]
HCAHPS June Dashboard
HMSL ends June with an overall HCAHPS score of 79.1, surpassing the target goal of 77.8. As of June 30, the YTD score is 79.5, which is 4.3 points away from the superior goal. The overall scores for July and August are currently in the range of low 80s and are on an upward trend compared to the previous four months. … [Read more...]
HMSL is Nationally Ranked
Houston Methodist Sugar Land Hospital is ranked No. 6 in Houston, and No. 8 in Texas by U.S. News & World Report as one of the leading hospitals in the Houston area and in the state. The hospital also had its first nationally-ranked specialty with diabetes and endocrinology at No. 49. Houston Methodist Sugar Land was also recognized in 12 additional types of care, … [Read more...]