This instructional handout will help patients access their COVID-19 test results quickly and easily which is now available through MyChart. Their COVID-19 test results will auto-release immediately to MyChart without a 24-hour hold. This will give patients their results as soon as possible and help reduce calls and questions to you and/or your clinic. Patients tested in … [Read more...]
Be an Ambassador
One of the most effective measures we have is to be a resource for our community and relay accurate and timely information, especially about COVID-19. As health care workers we have a responsibility to educate ourselves on it so that we can best serve our patients, families, friends and our community. Your challenge, should you choose to accept it, is to share this … [Read more...]
Positive Patient Comments
Our patients have been appreciative of our staff during this unprecedented time. Below are some of the comments patients provided from the NRC survey. "Your staff made my experience very comfortable and very easy for me. I really appreciate the professionalism and care I received.” "All the staff that I interacted with were amazing. They did a great job.” "Considering … [Read more...]
On My Way Expands to All HM Emergency Departments
The patient app called On My Way expanded to all Houston Methodist Emergency Departments (EDs) on Sunday, Nov. 17. If you need emergency care as a patient, On My Way will show you the closest ED and approximate wait time and allows you to notify the ED that you’re on your way for care. If the closest ED shows a longer wait time, you can choose another location. On Nov. … [Read more...]
MRI Screening Form Process
Inpatient only, including ER. In an effort to minimize medical errors, a new MRI screening form process will be implemented. We are asking nurses to help patients fill out the existing screening form. The nurse will verify that the patient has signed the form and that all the information is correct. The nurse will then fax the completed form to 713.790.8781 and an MRI … [Read more...]