Michelle Moreno-Lee, RN, was honored as the DAISY Award winner for the first quarter of 2019.
Michelle was praised by several of her patients for her eagerness and willingness to help, including one who wrote:
“I have been an inpatient for probably a minimum of 12 times over the past 18-20 years. Every stay was amazing because of all of the wonderful employees that demonstrate every moment that they care. But, I have never nominated someone for this award before. Then she walked in. Her smile and enthusiasm were apparent the moment she stepped through the threshold. Due to lack of space, I will briefly list some of the high points:
- She made sure that each of my daily goals was addressed and met!
- She was a strong advocate for me with my physicians. Even got my diet from clear liquid to full liquid to full diet within five minutes!
- She laughs at my bad jokes. Laughter to me is the best medicine.
- She asks questions and then listens.
- I don’t know how she does it, but she remembers everything. If she says she will do it, she will!
- She made me realize that my nurse, PCA and I are a TEAM. It takes effort on the patient’s part as well and that is rewarding and therapeutic.
- She touches. Touch is also a powerful healer. It instills confidence that your provider truly cares and I’m sure it stimulates the healing processes as well.
I could go on, but you should see by now. This nurse is an asset and you would be derelict if you don’t do everything you can to retain, nurture, and promote her to work/train other nurses/PCAs. It could do wonders to an already amazing staff and attitudes at Houston Methodist Sugar Land Hospital.”
In honor of her DAISY Award selection, Michelle received a certificate of appreciation, a DAISY Award pin and a beautiful sculpture titled “A Healer’s Touch,” hand-carved by artists of the Shona tribe in Zimbabwe.
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