June 17, 2019:  Are you curious about how your team members are applying a benefit mindset in their everyday lives?  Let me share an example with you! The Medical and Surgical ICUs chose to address throughput from a benefit mindset perspective. Charge nurse Maria Gordon, MSN, RN, CCRN, shares how. “Throughput is a major focus at HMSL. As a charge nurse, I’m tasked with … [Read more...]

June 10, 2019:  Are you ready for the fourth fishing practice?  The Magnet champions will finish up the book study, Fish! A proven way to boost morale and improve results by Stephen C. Lundin, et al. this month. We’ve learned about “change your attitude, play and make their day.” The fourth fishing practice is “be there.”. Being there means being fully present and engaged in … [Read more...]

June 3, 2019: Clint Eastwood’s 'Dirty Harry' character is famous for saying “go ahead, make my day”. As the seasoned and somewhat grumpy San Francisco police inspector, making his day didn’t have a positive connotation! The third fishing practice from the book FISH! A proven way to boost morale and improve results by Stephen Lundin, et al. is ‘Make Their Day’! At the Pikes … [Read more...]

May 27, 2019: Fishing Practice 2 – play! When was the last time you had fun and played like a kid? When teams play together there is a positive impact on retention, morale, customer service, and belonging. Play creates positive energy and happy people treat others well. What can you do to bring a sense of fun and positive energy to your unit/department? Here some ideas the … [Read more...]

May 20, 2019:  The Magnet champions are reading the book FISH! A proven way to boost morale and improve results by Stephen Lundin, Harry Paul, and John Christensen.  I hope your Magnet champion has shared the four fishing practices: choose our attitude, play, make their day and be there. Fishing Practice 1: Choose your attitude.  Attitude is a choice. We can choose to be … [Read more...]