New Way to Contact Nurses

Contacting Inpatient Nurses − Stay HIPAA-Safe

On Monday, April 15, new Vocera badges will allow hands-free communication for inpatient nurses at Houston Methodist Sugar Land Hospital.

The badges replace the current Cisco phones and bring a new requirement to remember your onstage behaviors when calling any inpatient HMSL nurse.

Expect That You’re Always on Speaker

• When calling, first ask: “Am I on speaker?”
• If your colleague responds “Yes,” wait for confirmation that it’s safe to speak before discussing HIPAA-protected information.
• Nurse can take it off speaker as needed, or transfer the call to a phone.

Vocera Badges − Easier for Nurses

• Lightweight, wearable, allows hands-free communication.
• Voice-controlled, one-button operation.
• No need to remember phone numbers – placing a call is as easy as saying:
  • “Call Jane Smith”
  • “Call ED charge nurse”

New, Easier Way to Call Anyone − #8

“Hey, Siri.” It will be almost that easy to call any HMSL employee or department when a new voice-activated system launches Monday, April 15.

Here’s What’s New

• From any desk phone, just tap #8 and speak. It works for clinical and nonclinical areas.
  • “Call Jane Smith”
  • “Call ED charge nurse”
  • “Call lab”
  • “Call gift shop”
• From your smartphone, dial 281.737.0087. You’ll hear a command to enter an extension or say the name (first and last) of the person you’re calling.
• To transfer a call, say “Transfer call,” say the person/department name and tap #8.

Questions?

• Ask your manager for your team’s super-user.
• IT Help Desk Self-Service, ask for the MDI team.

Download the flyer.